Contact Us

We’d love to hear from you —
whether it’s a question, a kind note, or a thought you’d like to share.

Our customer care team is here to ensure every moment with softrune feels easy and personal.

EMAIL

[email protected]

We aim to reply within 1–2 business days (48 hours).

CUSTOMER SUPPORT HOURS

Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

LIVE CHAT

Need quick help?
Simply click the chat icon in the bottom right corner.
Our team is available 24 hours a day, 7 days a week to assist you in real time.

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Each update is a small window into our world — a place where creativity and connection meet.